On-Demand Webinar

FORRESTER WEBINAR: IMPROVE THE EXPERIENCE OF YOUR MOBILE TRANSACTIONS

Mobile leaders like Starbucks, who drive 5M weekly revenue-bearing transactions through their loyalty app, know success comes from identifying and managing the right mobile moments. Delivering these important moments requires getting all of the technical, engagement, and business factors in the app just right.

Watch this webinar featuring Jeffrey Hammond, VP and Principal Analyst at Forrester Research, Inc. and Rob Kwok, CTO and Co-Founder of Crittercism to learn how to optimize the experience of revenue-critical mobile transactions.

This webinar will show:

  • How to identify mobile moments to improve customer engagement
  • The key mobile metrics, including operational and business data to measure
  • How to leverage actionable insights to prioritize, troubleshoot and trend your app’s key transaction metrics

Jeffrey Hammond
VP and Principal Analyst
Forrester Research, Inc.

Rob Kwok
CTO
Crittercism

ON-DEMAND WEBINAR
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